Terms and Conditions
Welcome to Sheen Cabs! By using our app, you agree to comply with the following terms and conditions. Please read them carefully before accessing or using our services.
1. Acceptance of Terms
By downloading, accessing, or using the Sheen Cabs app, you agree to be bound by these terms and conditions, as well as our Privacy Policy. If you do not agree, please do not use our app.
2. Eligibility
- Users must be at least 18 years old to use our services.
- By using the app, you confirm that the information you provide is accurate and up-to-date.
3. Service Usage
- Sheen Cabs provides a platform to book cabs, autos, and bikes in Kashmir.
- Availability of vehicles may vary based on location and demand.
- The app facilitates connections between riders and drivers but does not own or operate the vehicles.
4. User Responsibilities
- Users must ensure timely payments for rides as per the fare displayed in the app.
- Users are responsible for maintaining the confidentiality of their account details.
- Misuse of the app, including fraudulent bookings or inappropriate behavior, is strictly prohibited.
5. Driver Responsibilities
- Drivers must provide safe and professional service to users.
- Drivers are responsible for maintaining their vehicles in good condition.
6. Payment and Cancellation
- Payments can be made through in-app payment options or directly to the driver, as applicable.
- Cancellation policies and fees may vary depending on the ride type and timing of cancellation.
7. Limitation of Liability
- Sheen Cabs acts as a facilitator and is not responsible for delays, accidents, or disputes between users and drivers.
- The app does not guarantee availability of rides at all times.
8. Privacy Policy
- By using the app, you consent to the collection and use of your data as outlined in our Privacy Policy.
9. Termination of Use
- Sheen Cabs reserves the right to suspend or terminate user accounts for violations of these terms or misuse of the platform.
10. Modifications to Terms
- Sheen Cabs may update these terms and conditions at any time. Continued use of the app constitutes acceptance of the updated terms.
11. Governing Law
- These terms are governed by the laws of India. Any disputes will be resolved in the jurisdiction of Kashmir.
If you have any questions or concerns about these terms, please contact us through the app's support feature.
Thank you for choosing Sheen Cabs!